Reviews

Responsive and quality service at a reasonable price

Thank you once again for your great customer service and effcient mechcanical work!

I started to go Their shop at Itasca Automotive about 2 years ago, they have taken care of my pickup as well as my polaris ranger and my DR weed cutter,, full service shop and good people

Very happy with their service, they've become my "go to" mechanics. They hunted down a rear differential for my 20 year old Xterra which has allowed me to keep it on the road and their prices are more than fair!

Very PLEASED with the customer service and the efficient work done by the mechanics! We will be doing more business with you!!

Overpriced, this shop breaks more then they fix. 0 stars, actually. Sorry, its the truth. Which needs to be recognized.

We had an issue with our truck while on vacation, and they were kind enough to fit us in same day for an appointment, and then helped with a temporary fix to get us safely home, and didn’t charge us anything! Wish we lived close by so we could use them all the time!

Unacceptable outcome with fixing issues. They treat cars like big pharma- fix one thing while breaking another. This place needs to be avoided albeit they are slick talkers. Google brain syndrome is rampant along with inflated abilities in today's society. Blah blah blah I wont be politically correct as that is fake also. Recommendation: stop pretending you are above your pay grade and work for a business instead of ruining people's cars when you dont pay attention or know what you are fixing. Enough is enough.

This place is in over its head in ability and or skill. We brought in our car for brakes, it ended up being 3k- and then they broke something else- literally the next time we drove the car it broke down and we needed a 500$ tow, along with them "fixing" the issue.. ok.. next time we drove the car it broke down at Walmart in grand rapids , we managed to get it jumped. We tested the battery thinking it was low but car started fine, so went (the very next time we drove to the dollar store) and upon leaving the car was broken down The starter went out- ok we get it. But the AC and fans blew Cold awesome air Fast forward to picking the car up for starter fix- immediately went back inside to speak with gene, the ac and fan didnt blow. These guys mess up so much we are filing a BBB complaint and potentially calling the cops. We are not going to be Gaslit by people who destroy things they are supposed to fix. These people take advantage as they are one of the only shops around and the communicate (which is image related and fake as our car is broken and Gemma wants to say they dont do electrical. Yeah you dont do hard things or want to work , we get it but you broke our car too many times and we have had enough) BEWARE and document everything as you never know when Hacks will strike. Ugh!

Excellent shop that can work a deadline!